We're pleased to confirm that services are now performing as usual. We apologise that this happened and a full root cause analysis will take place. A copy of this report will be available via your account manager.
Further questions? Please contact your account manager or contact our support team at firstname.lastname@example.org
Posted over 1 year ago. Nov 23, 2017 - 22:51 UTC
We are still investigating the issue reported earlier and good progress is being made.