May 6th 2017
Scheduled Maintenance
Report for Esendex
Completed
The roll back of updates to Collstream has been completed, and all services are again operational.
We will publish details of the next maintenance window to complete this work on this page.
Apologies for any inconvenience that this extended window for the Collstream products may have caused.
We will publish details of the next maintenance window to complete this work on this page.
Apologies for any inconvenience that this extended window for the Collstream products may have caused.
In progress
Unfortunately the "Collstream" product changes haven't passed our tests and our attempts to resolve the issues have been unsuccessful, so we are rolling back the changes.
Update
We're still working on the last few products, apologies that this is taking longer than we thought.
Update
All Echo based products are now operational, we are still testing the "Collstream" products and SMS Surveys.
We will update as soon as these are operational also.
We will update as soon as these are operational also.
Verifying
We're just in the final stages of testing. We will update once complete.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will be performing scheduled maintenance on 6th May 2017 between 21:00 and 22:00 (UTC time).
This is part of our ongoing improvement programme to ensure that our systems continue to be the most reliable in the industry. We are working hard to minimise any disruption, however the service may experience some outages during this 60 minute window.
Date and Time: May 6th 21:00 UTC
Services affected: All Esendex services
Impact: Any messages submitted during this window may fail and should be resubmitted after the maintenance is complete.
We apologise for any inconvenience caused. You can monitor the status of the system during this process on this page.
If you have any queries relating to this maintenance window, please contact your account manager or email our support team on support@esendex.com.
This is part of our ongoing improvement programme to ensure that our systems continue to be the most reliable in the industry. We are working hard to minimise any disruption, however the service may experience some outages during this 60 minute window.
Date and Time: May 6th 21:00 UTC
Services affected: All Esendex services
Impact: Any messages submitted during this window may fail and should be resubmitted after the maintenance is complete.
We apologise for any inconvenience caused. You can monitor the status of the system during this process on this page.
If you have any queries relating to this maintenance window, please contact your account manager or email our support team on support@esendex.com.
This scheduled maintenance affected: SMS Platform (REST API, SOAP API, FormPost API, SMPP API, Collstream APIs, Push Notifications, App Notifications, Inbound SMS, SMS Surveys, SMS Chat), Voice Platform (REST API, SOAP API, FormPost API, Outbound callflows, Outbound callblasts, Inbound IVR), Email Platform (Email SMS, Echo for Email), Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), Direct Connections (Direct Connections - AU, Direct Connections - FR, Direct Connections - ES, Direct Connections - UK, Direct Connections - DE, Direct Connections - IE, Direct Connections - US), Customer Portal (Echo, Collstream Portal, Ecommerce), and Automations.