All Systems Operational
Customer Portal Operational
Echo Operational
Collstream Portal Operational
Ecommerce Operational
SMS Platform Operational
REST API Operational
SOAP API Operational
FormPost API Operational
SMPP API Operational
Collstream APIs Operational
Push Notifications Operational
App Notifications Operational
Inbound SMS Operational
SMS Surveys Operational
SMS Chat Operational
Voice Platform Operational
REST API Operational
SOAP API Operational
FormPost API Operational
Outbound callflows Operational
Outbound callblasts Operational
Inbound IVR Operational
Email Platform Operational
Email SMS Operational
Echo for Email Operational
Mobile Journeys Operational
Mobile Payments Operational
Mobile Forms Operational
Mobile Promotions Operational
Automations Operational
Direct Connections Operational
Direct Connections - AU Operational
Direct Connections - FR Operational
Direct Connections - ES Operational
Direct Connections - UK Operational
Direct Connections - DE Operational
Direct Connections - IE Operational
Direct Connections - US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
May 6th 2017 May 6, 21:00-22:00 UTC
We will be performing scheduled maintenance on 6th May 2017 between 22:00 and 23:00 (UTC time).

This is part of our ongoing improvement programme to ensure that our systems continue to be the most reliable in the industry. We are working hard to minimise any disruption, however the service may experience some outages during this 60 minute window.

Date and Time: May 6th 22:00 UTC
Services affected: All Esendex services
Impact: Any messages submitted during this window may fail and should be resubmitted after the maintenance is complete.

We apologise for any inconvenience caused. You can monitor the status of the system during this process on this page.

If you have any queries relating to this maintenance window, please contact your account manager or email our support team on support@esendex.com.
Posted on Mar 23, 12:08 UTC
Past Incidents
Mar 31, 2017

No incidents reported today.

Mar 30, 2017

No incidents reported.

Mar 29, 2017

No incidents reported.

Mar 28, 2017

No incidents reported.

Mar 27, 2017

No incidents reported.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - We are pleased to confirm that the issues Bouygues Telecom were having in France have now been resolved.
Mar 17, 14:50 UTC
Investigating - We have been made aware that one of the major networks Bouygues Telecom is experiencing some issues, which may result in some Esendex customers being unable to get status updates on sent messages.

Our engineers are actively pursuing the network to resolve the issue.
Mar 17, 10:25 UTC
Resolved - All, the network has confirmed that issues with both outbound and inbound traffic via Optus has been resolved. Apologies if this affected you in any way.
Mar 17, 07:43 UTC
Monitoring - A workaround solution has been implemented by the networks to address the connectivity issue between Optus & Telstra. Investigations by the networks are still ongoing for a permanent solution.

Monitoring shows that inbound messages are now being received.
Mar 17, 02:02 UTC
Update - We've made an adjustment to our routing and are able to deliver to Optus again; receiving from Optus remains an issue.
Mar 16, 22:59 UTC
Identified - We have been made aware that one of the major networks Optus Australia is experiencing some issues, which may result in some Esendex customers being unable to send to or receive messages from Optus handsets.

Our engineers are actively pursuing the network to resolve the issue.
Mar 16, 22:47 UTC