Esendex Status

All Systems Operational

Customer Portal Operational

Esendex Operational

Echo Operational

Collstream Portal Operational

Ecommerce Operational

SMS Platform Operational

REST API Operational

SOAP API Operational

FormPost API Operational

SMPP API Operational

Collstream APIs Operational

Push Notifications Operational

App Notifications Operational

Inbound SMS Operational

SMS Surveys Operational

SMS Chat Operational

FTP Operational

Voice Platform Operational

REST API Operational

SOAP API Operational

FormPost API Operational

Outbound callflows Operational

Outbound callblasts Operational

Inbound IVR Operational

Email Platform Operational

Email SMS Operational

Echo for Email Operational

Mobile Journeys Operational

Mobile Payments Operational

Mobile Forms Operational

Mobile Promotions Operational

Automations Operational

Direct Connections Operational

Direct Connections - AU Operational

Direct Connections - FR Operational

Direct Connections - ES Operational

Direct Connections - UK Operational

Direct Connections - DE Operational

Direct Connections - IE Operational

Direct Connections - US Operational

Rich Messaging Platform Operational

Messaging Studio Operational

Rich Messaging API Operational

Studio Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 23, 2025

No incidents reported today.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Service degradation for Rich Content Platform

Resolved - We are pleased to confirm that the issues which affected some of our services are now resolved. We're sorry that this happened and a full root cause analysis will take place.

At Esendex, we pride ourselves on delivering the highest quality of service, and when our performance monitoring identifies that we are not meeting our usual high standards, we take immediate action, as we did in this case.
Jan 16, 13:04 UTC

Monitoring - We are pleased to confirm that the issues which affected some of our services are now resolved and we are actively monitoring the situation.
Jan 16, 09:45 UTC

Investigating - We have picked back up the investigation around this issue as we are seeing some signals that it is not fully resolved, while some messages are sending successfully some may not. We will continue to update here as we investigate.

We're sorry that this is happening. Thank you for your continued patience and support while we work to resolve this.
Jan 16, 09:11 UTC

Update - We believe the incident has been resolved, and are continuing to monitor.
Jan 16, 06:38 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 06:26 UTC

Investigating - We are currently investigating this issue.
Jan 16, 00:15 UTC

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025