All Systems Operational
Customer Portal Operational
Echo Operational
Collstream Portal Operational
Ecommerce Operational
SMS Platform Operational
REST API Operational
SOAP API Operational
FormPost API Operational
SMPP API Operational
Collstream APIs Operational
Push Notifications Operational
App Notifications Operational
Inbound SMS Operational
SMS Surveys Operational
SMS Chat Operational
FTP Operational
Voice Platform Operational
REST API Operational
SOAP API Operational
FormPost API Operational
Outbound callflows Operational
Outbound callblasts Operational
Inbound IVR Operational
Email Platform Operational
Email SMS Operational
Echo for Email Operational
Mobile Journeys Operational
Mobile Payments Operational
Mobile Forms Operational
Mobile Promotions Operational
Automations Operational
Direct Connections Operational
Direct Connections - AU Operational
Direct Connections - FR Operational
Direct Connections - ES Operational
Direct Connections - UK Operational
Direct Connections - DE Operational
Direct Connections - IE Operational
Direct Connections - US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2017

No incidents reported today.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017
Resolved - The network has resolved the issue and all missing messages have reached Esendex.

Please accept our apologies for any inconvenience that this has caused.
May 21, 12:22 UTC
Investigating - We have been made aware that one of our networks is experiencing some issues, which may result in some Esendex customers with virtual mobile numbers being unable to receive messages.

This includes some French and Spanish numbers as well as hosted sims.

Our engineers are actively pursuing the network to resolve the issue.
May 21, 09:27 UTC
May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017
Completed - We are pleased to confirm that emergency maintenance has concluded.

Thank you for your patience and understanding during the maintenance period.

We apologise for any disruption of service you may have experienced.

Should you have any questions, please contact your account manager or contact our support team at support@esendex.com.
May 13, 21:02 UTC
Update - Service is now restored on London and Derby based SMS platforms. The voice platform continues to suffer degradation whilst it's worked on by our engineers.

Thanks
May 13, 19:32 UTC
Update - We're still continuing to conduct the emergency maintenance.

Thanks for your patience during this time.
May 13, 19:29 UTC
Update - All, maintenance is well under way and good progress is being made.

We'll update further as work progresses.

Thanks
May 13, 18:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 18:01 UTC
Scheduled - We are about to carry out critical maintenance on our platform. This maintenance will cause some service disruption for all Esendex customers.

Apologies for the short notice and thank you for your continued patience and support, whilst we carry out this essential work.

Please direct any queries to our support team at support@esendex.com.
May 13, 17:45 UTC
May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.