Emergency Platform Maintenance
Scheduled Maintenance
Report for Esendex
Completed
We are pleased to report that our scheduled maintenance has been completed successfully and all services are now operational.
Thank you for your patience; please direct any questions or concerns to support@esendex.com.
Thank you for your patience; please direct any questions or concerns to support@esendex.com.
Verifying
Emergency maintenance is proceeding as planned, and we're running tests to ensure complete success. We anticipate a return to full service very shortly and appreciate your understanding.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Please be aware that we will be performing emergency maintenance to the platform tonight (14th April) at 22:00 BST.
We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.
Date and time:
UK - 14th April 22:00 BST
AU - 15th April 07:00 AEST
EUR - 14th April 23:00 CEST
Services affected: Collstream services (DirectPing API, Voice, SMS Chat, Mobile Journeys)
Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.
Date and time:
UK - 14th April 22:00 BST
AU - 15th April 07:00 AEST
EUR - 14th April 23:00 CEST
Services affected: Collstream services (DirectPing API, Voice, SMS Chat, Mobile Journeys)
Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
This scheduled maintenance affected: Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), Customer Portal (Collstream Portal), Voice Platform (Outbound callflows, Outbound callblasts, Inbound IVR), SMS Platform (Collstream APIs, SMS Chat, FTP), and Automations.