WhatsApp message sending incident

We are happy to announce that the send via WhatsApp functionality is restored.

We are working on the RCA and will share as soon as it is complete.

If you require any specific support from us in connection to this outage then please contact our support teams on support@esendex.com, or speak to your account manager.

We would like to apologise for any inconvenience caused to customers as a result of disruptions to our Whatsapp service.

We are actively working with Meta to identify a resolution to this issue and will provide an update in due course.

If you require any specific support from us in connection to this outage then please contact our support teams on support@esendex.com, or speak to your account manager.

We are working with Meta to resolve an issue that is preventing WhatsApp messages from being sent. We apologise for the inconvenience and will update further as soon as we can share more information.