Service Interruption
Major incident
Customer Portal
Collstream Portal
SMS Platform
Collstream APIs
2026-06-12 16:30 BST
· 49 minutes
Updates
Resolved
June 12, 2026 · 17:04 BST
We are seeing a full recovery across the platform, and message traffic has returned to normal. Our internal testing confirms that messages are now processing and sending successfully without any delay.
Issue
June 12, 2026 · 16:44 BST
We are currently investigating an issue affecting platform accessibility, as well as the ability to send or receive messages.
Our team is working diligently to resolve this as quickly as possible. We apologize for any inconvenience caused.
← Back