Notification - Esendex Service Degradation
Incident Report for Esendex
Resolved
We are pleased to confirm that the issues which affected some of our services are now resolved. We're sorry that this happened and a full root cause analysis will take place.

At Esendex, we pride ourselves on delivering the highest quality of service, and when our performance monitoring identifies that we are not meeting our usual high standards, we take immediate action, as we did in this case.
Posted Nov 27, 2023 - 19:49 UTC
Monitoring
We are pleased to confirm that the issues which affected some of our services are now resolved and we are actively monitoring the situation.
Posted Nov 27, 2023 - 19:45 UTC
Investigating
We are currently experiencing some temporary technical issues which may be affecting some of our customers' ability to send or receive messages; in some cases this may also include gaining access to any of our services.

We're sorry that this is happening. Thank you for your continued patience and support while we work to resolve this.
Posted Nov 27, 2023 - 19:36 UTC
This incident affected: SMS Platform (REST API, SOAP API, FormPost API, SMPP API).