Essential Maintenance
Scheduled Maintenance Report for Esendex
The scheduled maintenance has been completed.
Posted Feb 22, 2020 - 22:29 UTC
Verification is currently underway for the maintenance items.
Posted Feb 22, 2020 - 22:27 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2020 - 22:00 UTC
In order for us to improve the service we provide for you, on Saturday 22nd February at 2200 UTC, we’ll be carrying out essential maintenance to our platforms.

This is part of our ongoing improvement programme to ensure that our systems continue to be the most reliable in the industry. We are working hard to minimise any disruption, however the service may experience some short outages during the window.

Any messages scheduled in this time will be queued and sent after the work has been completed.

This period has been chosen as a time which causes minimum disruption to our customers, and we will endeavour to complete the work as quickly as possible to minimise potential disruption.

You can monitor the status of the system during this process on this page.

We apologise for any inconvenience this may cause.

If you have any questions about this update please contact your Account Manager or email support on
Posted Feb 11, 2020 - 10:02 UTC
This scheduled maintenance affected: SMS Platform (REST API, SOAP API, FormPost API, SMPP API, Collstream APIs, Push Notifications, App Notifications, Inbound SMS, SMS Surveys, SMS Chat, FTP), Direct Connections (Direct Connections - AU, Direct Connections - FR, Direct Connections - ES, Direct Connections - UK, Direct Connections - DE, Direct Connections - IE, Direct Connections - US), Customer Portal (Echo, Collstream Portal, Ecommerce), Voice Platform (REST API, SOAP API, FormPost API, Outbound callflows, Outbound callblasts, Inbound IVR), Email Platform (Email SMS, Echo for Email), and Automations.