Emergency Platform Maintenance
Scheduled Maintenance Report for Esendex
Maintenance work has now been completed and service was restored at 22:28 UTC. Thank you for your patience
Posted Nov 29, 2017 - 22:51 UTC
Maintenance is going to plan, and we are now testing our changes.
Posted Nov 29, 2017 - 22:13 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2017 - 22:00 UTC
Please be aware that we will be performing emergency maintenance to the platform tomorrow (29th November) at 22:00 UTC.

We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.

Date and time:
UK - 29th November 2017 between 22:00 UTC and 23:00 UTC
AU - 30th November 2017 between 07:00 AEST and 08:00 AEST
EUR - 29th November 2017 between 23:00 CET and 00:00 CET

Services affected: Collstream services (DirectPing API, Voice, SMS Chat, Mobile Journeys)

Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
Posted Nov 28, 2017 - 14:07 UTC
This scheduled maintenance affected: Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), Customer Portal (Collstream Portal), Voice Platform (Outbound callflows, Outbound callblasts, Inbound IVR), SMS Platform (Collstream APIs, SMS Chat), and Automations.