Emergency Platform Maintenance
Scheduled Maintenance
Report for Esendex
Completed
Maintenance work has now been completed and service was restored at 22:28 UTC. Thank you for your patience
Verifying
Maintenance is going to plan, and we are now testing our changes.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Please be aware that we will be performing emergency maintenance to the platform tomorrow (29th November) at 22:00 UTC.
We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.
Date and time:
UK - 29th November 2017 between 22:00 UTC and 23:00 UTC
AU - 30th November 2017 between 07:00 AEST and 08:00 AEST
EUR - 29th November 2017 between 23:00 CET and 00:00 CET
Services affected: Collstream services (DirectPing API, Voice, SMS Chat, Mobile Journeys)
Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.
Date and time:
UK - 29th November 2017 between 22:00 UTC and 23:00 UTC
AU - 30th November 2017 between 07:00 AEST and 08:00 AEST
EUR - 29th November 2017 between 23:00 CET and 00:00 CET
Services affected: Collstream services (DirectPing API, Voice, SMS Chat, Mobile Journeys)
Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
This scheduled maintenance affected: Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), Customer Portal (Collstream Portal), Voice Platform (Outbound callflows, Outbound callblasts, Inbound IVR), SMS Platform (Collstream APIs, SMS Chat), and Automations.