This incident affected: SMS Platform (REST API, SOAP API, FormPost API, SMPP API, Collstream APIs, Push Notifications, App Notifications, Inbound SMS, SMS Surveys, SMS Chat, FTP), Voice Platform (REST API, SOAP API, FormPost API, Outbound callflows, Outbound callblasts, Inbound IVR), Email Platform (Email SMS, Echo for Email), Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), Direct Connections (Direct Connections - AU, Direct Connections - FR, Direct Connections - ES, Direct Connections - UK, Direct Connections - DE, Direct Connections - IE, Direct Connections - US), Rich Messaging Platform (Messaging Studio, Rich Messaging API, Studio Chat), Customer Portal (Esendex, Echo, Collstream Portal, Ecommerce), and Automations.