Emergency Platform Maintenance
Scheduled Maintenance Report for Esendex
The scheduled maintenance has been completed.
Posted May 16, 2020 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2020 - 20:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted May 07, 2020 - 09:16 UTC
Please be aware that we will be performing emergency maintenance to the platform on the 16th May at 21:00 BST.

We are working hard to minimize any disruption; however, the service may experience some outages during this 60-minute window.

Date and time:
UK - 16th May 21:00 BST
AU - 17th May 06:00 AEST
EUR - 16th May 22:00 CEST

Services affected: Esendex services (DirectPing API, Voice, SMS , Mobile Journeys)

Impact: Any messages/voice calls submitted during this window will fail and should be resubmitted post maintenance
Posted May 07, 2020 - 09:06 UTC
This scheduled maintenance affected: Mobile Journeys (Mobile Payments, Mobile Forms, Mobile Promotions), SMS Platform (REST API, SOAP API, FormPost API, SMPP API, Inbound SMS, SMS Surveys), Customer Portal (Echo), Voice Platform (REST API, SOAP API), and Email Platform (Email SMS, Echo for Email).